Metamask Transfer Issue: Understanding the Error
As a user of the popular Ethereum wallet platform MetaMask, you may have encountered an unexpected issue while transferring Ether (ETH) to your Metamask account. In this article, we will go over the possible causes and solutions to the problem.
Symptoms of the Issue
The symptoms described in the title are:
- Received: Shows what was received from the transfer
- Shows what was received: Does not show in the Assets section on Etherscan
- OK on Etherscan: The transaction was successfully verified on Etherscan
Possible Causes
There could be several reasons for this issue. Here are some possibilities:
- Incorrect Transaction ID: Make sure the transaction ID (also known as “txid”) matches the one in your Etherscan account. You can find the transaction ID by clicking on the Transactions tab and then selecting the specific block where the transfer occurred.
- Insufficient confirmations: The transaction may not have been confirmed by the Ethereum network yet. Check if there are any pending confirmations or if you need to wait a certain amount of time before attempting to withdraw your ETH.
- Incorrect network hash: If you are using a different network (e.g. Rinkeby), check that the hash is correct and matches the one on Etherscan.
- Account suspension or whitelisting
: It is possible that your MetaMask account has been suspended due to excessive activity, API usage, or other reasons. Check your account settings and whitelist status.
Solutions
Try these steps to fix the problem:
- Attempted reset: Resetting your MetaMask wallet can help resolve some issues related to transaction history or network behavior. To reset your wallet, go to the Settings menu (three dots in the top right corner), select “Reset Account” and follow the instructions.
- Transfer to another account
: If transferring to another account doesn’t work, try creating a new account with the same mnemonic phrase and private key as before.
- Contact support: If none of the above steps resolve the issue, please contact our community support team. They can further investigate the issue and provide you with more detailed instructions.
Conclusion
Successfully transferred ETH to Metamask but not showing under “Assets” on Etherscan? Don’t worry! We’re here to help you fix the issue. By understanding the possible causes and solutions, you should be able to resolve this issue and get your ETH back into your account.
If you have any further questions or need more detailed instructions, just ask!